Resources

Grab a report based on 20 years of experience by LiveChat.

See how to supercharge your online sales! Our ebook will show you the most effective methods for online selling, including topics like multi-channel sales, selling on mobile and using live chat for a sales.

Start reaping the benefits of self-service on your website. See how to prepare knowledge base and video materials that will take the load of your customer service agents. Let customers help themselves!

Starting out as an affiliate marketer? This 80-page guide will help you skyrocket your journey through actionable tips and experts’ advice.

To set up a customer service department you need to be an expert on inter-personal relations, you have to know the most popular customer service channels and how to manage them.

This ebook will teach you how to get the most out of your LiveChat when it comes to sales. See how to reach potential buyers and increase the chances of getting a sale.

The first step to providing great customer support is hiring great people with the right skills and motivation. This guide will help you find them.

You don’t have to guess when managing your customer service. LiveChat offers loads of valuable customer service data. See which metrics count, what do they mean and how to track them.

Agent’s Handbook is the go-to guide for all new LiveChat agents. Using the handbook, you will be able to grasp the basics of chatting and customer service in no time.