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#Know
3 min read | Mar 25
Built With AI, Live Transcription Services Come To Videoconferencing Software
4 min read | Mar 2
Marketing Done Right: Incoming Chat with Tim Soulo, CMO at Ahrefs
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Support
11 min read
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Apr 04
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How to Boost Conversions with Live Chat for Attorneys
Ever find work hours disappear with admin tasks? Notice your website attracting clicks that never grow into leads? Yes, you studied for years to become an attorney, but... read more
Support
15 min read
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Apr 03
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What Is an Ecommerce Live Chat and Why Do You Need One?
Why do you need a live chat for your ecommerce business? Imagine this: You are in a store and looking for a jacket, but you can’t find it. You wonder if they have it in... read more
Sell
12 min read | Apr 03 |
Enhance Your Shopify Sales with the Best Live Chat App
In this day and age, customer service can make or break an online business. That's why live chat has become a superhero for customer engagement and sales conversion. It's... read more
Support
7 min read | Mar 28 |
The Power of Live Chat for Real Estate Companies
Buying a house is one of the most important financial decisions in a person’s life. It’s an expensive, long-term commitment and must be well thought through before making... read more
Support
13 min read | Mar 21 |
How to Set Better Customer Service Goals for Your Support Team
Having clear goals is like having Google Maps on a road trip - it keeps you on track and guides you toward your destination while you focus solely on driving. But why are... read more
Inside LiveChat
Inside LiveChat
0 min read | 26 Feb | Kaia Madalinska
How to install LiveChat on your website? WordPress | Customization
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Inside LiveChat
7 min read | 13 Oct | Kuba Rogalski
Video Shopping and What Does Coffee Have To Do With It?
For some, the COVID-19 pandemic and its consequences haven’t turned out all that bad. How so? Take a look at shopping. Sure, the way we buy stuff has been transforming... read more
Top picks
Guides to Success #2: The Ultimate Guide to Boosting Ecommerce Sales
24 min to watch
Insider #8: The Netflix Effect
6 min to watch
Trending articles
How to Generate Leads Without Cold Calling (Ecommerce Examples)
Cold calling – the term alone sends shivers down the spines of even the most seasoned sales professionals. The relentless dial tones, the awkward silences, the elusive decision-makers dancing just out of reach. It's safe to say most salespeople hate cold calling. Fortunately,... read more
Grow
20 min read | Mar 19 |
AI-Powered Customer Support: The Future Of Customer Service
Providing an exceptional customer experience is critical for companies to succeed in the current business landscape. And keeping clients is more financially advantageous... read more
Support
8 min read | Mar 13 |
Customer Service Superpowers: How to Keep Customers Coming Back in the Age of Skyrocketing Marketing Costs
The challenge that business owners face today is a familiar one: marketing costs are skyrocketing, and finding new customers is an uphill journey. In such a scenario,... read more
Sell
8 min read | Mar 14 |
How to Choose the Best Live Chat for BigCommerce Websites
Every ecommerce entrepreneur will have heard of BigCommerce, even if they don’t use the platform for their own operations. BigCommerce is a very well-regarded... read more
Support
13 min read | Mar 01 |
Elevating Retail Customer Service: Practical Tips and Examples
Picture a curious customer entering a tech store, convinced their new smartphone should have a "caffeine infusion" feature to keep them awake during endless video calls.... read more
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