More candidates finish
the application process after chats
When applying for a job, candidates need to successfully fill an application out. Quite often, they give up along the way as the whole process is complicated and takes a lot of time. Offering assistance over chat makes it easier for them to go through the application and finish it up.
Instead of abandoning the application process because it was too difficult, candidates have someone on the other end who can help them finish the application.
– Ellen Garcia, Web & UX Design Lead at Headway
Candidates love our chat! It puts them at ease when there is a live human being on the other end of the computer who can readily answer their myriad of questions.
– Ellen Garcia, Web & UX Design Lead at Headway
Connect candidates
directly with the
right people
LiveChat allows candidates to choose the type of inquiry they want to discuss and connects them with the right person.
When candidates need more information about the job they’re applying to, they can speak directly with the recruitment coordinator. In case of any technical issues, they can talk with a support agent right away.
We set up a goal for completed applications. We wanted the candidates we talked to, to complete an application, thus making that the most important thing. We also doubled our application rate through using LiveChat on our application pages.
– Ellen Garcia, Web & UX Design Lead at Headway
We have used configured LiveChat to book demonstrations even when we are not online by changing the standard text asking customers not to leave a message but to book meetings – this works really well.
– Sat Sindhar, Managing Director at People