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Hi 👋I hope all of you who are struggling with this heatwave we’ve been experiencing find ways to cool down a bit. Global warming is no joke, but you might want to shift your fan into a higher gear because the latest course from the ChatBot folks is pure fire. In other news: KnowledgeBase feeds two dogs with one bone Mollie helps you process payments in the chat Wojtek shares his tips for using canned responses Your customers can now use Telegram to chat with you
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What’s better than a chatbot course? A free chatbot course!
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The Chatbot Designer Course provides you with the essential knowledge of effective chatbot creation. It consists of theoretical lectures and practical video lessons that will let you build a fully-working chatbot from A to Z. The course is free and has a flexible schedule. It’s dedicated to beginners and more advanced users who’d like to become chatbot designers or start using bots in their business. Learn from the industry experts, become a professional chatbot designer, and build stellar bots without coding. |
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KnowledgeBase feeds two dogs with one bone
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If you haven’t heard about KnowledgeBase until now, it’s — well — knowledge base software that encourages self-service so that your customers can solve their problems anytime. On the flip side, it gives your support teams a tool to significantly decrease the total case handling time. I’m not talking about KnowledgeBase out of the blue. We’ve just launched a promotional campaign on Product Hunt, and we could use an upvote or two to make some noise. What’s in it for you? Next month, we’ll have a little surprise for those who help us climb the “Featured” ladder. |
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Integrate LiveChat with Mollie to process payments directly in the chat
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Do you feel you’re missing out on sales with the visitors you chat with? They come to your website practically ready to purchase, but eventually, something steals their attention. That can happen when your customers have to click too many times before hitting the “buy” button. You won’t have to worry about that anymore when you integrate LiveChat with Mollie. With Mollie Payments, your agents can send secure payment links for one-time payments or subscriptions while chatting with the customer. |
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Do you use canned responses?
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You start your shift, and before you realize it, you’re swamped with so many chats you don’t even have time to make a cup of coffee. And the worst part? Most of those chats are about the same thing, and you have to type the same message over and over again. Customer service reps have to deal with repetitive and boring tasks daily, but they can take care of them in ways that save time and their sanity. One of those ways is using canned responses. |
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You might want to rethink an attempt to try THIS cool down trick
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Images of frozen bottles of water have been making rounds on social media lately. At first, I was like, “What sorcery is that?!” I’ve yet to try this method myself, but I have a feeling it might be a hoax after all. |
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Connect with your customers using Telegram
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Imagine a world where your customers can connect with you just as they do with their friends, using their favorite messaging app. This convenient way of communication with a company makes the sales and support processes effortless on the customer side because they don’t have to make any special effort to reach out to your customer service. Integrate your LiveChat with Telegram and make the conversion of your customers a seamless experience. Close more sales, starting today. |
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Thanks for reading this far! Feel free to let me know what you think by replying to this email or getting in touch with me on LinkedIn. Stay cool! |
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