Cart Tracker

Cart tracker alerts you when shoppers are at-risk of abandoning their carts. Turn near-misses into sales!

Developed by LiveChat

Works with LiveChat

Unlock the power of real-time cart tracking with the Cart Tracker app designed exclusively for Shopify, BigCommerce, and Squarespace integration users. This innovative tool empowers customer support agents to monitor and engage with visitors navigating your e-commerce site, ensuring a seamless shopping experience and drastically reducing cart abandonment rates

Reduced Cart Abandonment

By proactively engaging with customers in real-time, the Cart Tracker app significantly reduces cart abandonment rates. Addressing concerns and providing assistance during critical moments in the purchase journey helps secure more successful transactions.

Ease of use

Cart Tracker boasts an intuitive and user-friendly interface. Agents can effortlessly navigate through real-time cart data, receive instant notifications, and engage with visitors seamlessly. No extensive training is required, ensuring that your customer support team can leverage the app's full potential from day one.

Enhanced Customer Experience

Cart Tracker ensures a smooth and enjoyable shopping experience by empowering agents to offer assistance precisely when it's needed. Customers appreciate the personalized touch and responsiveness, fostering a positive brand perception.

Key Features

Real-time cart tracking

Stay on top of your customers' purchase journey with live, real-time monitoring of their shopping carts. This feature enables your agents to see the exact value of the visitor's cart at any given moment, allowing for timely and relevant assistance.

Intelligent Notifications

Receive instant notifications when visitors add items to their carts or display signs of hesitation during the checkout process. This proactive feature empowers agents to intervene at critical moments, providing assistance and personalized support to prevent cart abandonment.

Seamless Platform Integration

Enjoy hassle-free implementation with seamless integration into popular e-commerce platforms like Shopify, BigCommerce, and Squarespace. The Cart Tracker app effortlessly synchronizes with your existing setup, eliminating the need for complex installations or coding and ensuring a smooth user experience.

Benefits

Reduced Cart Abandonment Rates

Cart Tracker significantly decreases cart abandonment by enabling proactive engagement with visitors. Agents can address concerns, answer questions, and offer assistance in real-time, minimizing the likelihood of potential customers leaving the site without completing their purchase.

Increased Conversion Rates

By providing personalized support based on real-time cart data, the app enhances the overall customer experience. This, in turn, builds trust and confidence in the purchase decision, leading to higher conversion rates.

Enhanced Customer Satisfaction

The ability to offer timely assistance and address customer concerns directly related to their cart content results in a more satisfying shopping experience. Customers appreciate the personalized attention, creating a positive perception of your brand and increasing the likelihood of repeat business.

Tutorial & Support

App tutorial and setup instructions how to use and properly configure this app with your LiveChat account.

To get help and support contact LiveChat. You can also suggest improvements or request new features in the upcoming versions of Cart Tracker.

The developer LiveChat indicated that the app’s privacy practices may include handling of user data. You can learn more in the app’s Privacy Policy.

Key Features

Benefits

Tutorial & Support

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