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Hi,
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They say sharing is caring, so let me tell you about all the exciting things that are going on at LiveChat! |
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From creating our own Help Center application, through the changes in the look of LiveChat to stepping into the world of our developers. Do I have your attention? Make sure to check everything out, as we know that you care about those things as well!
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Here’s what you can do to help out your customers and speed up your agents’ work.
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Create the public Help Center to provide round-the-clock self-service for customers on your website. Address the most common questions in articles and let your customers answer their questions on their own.
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To find out more, check out the article about setting up your own Help Center. If you still have some questions or doubts, look for additional answers here!
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Once you set up your Knowledge Base, you can focus on speeding up your customer service even more.
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Just use “Add to Reply” buttons: the one-click buttons that take the selected text or article’s public link straight to the chat or a ticket. To learn more, check out our official article dedicated to this feature!
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The times when a single-purpose software is more than enough are over. At LiveChat, we understand that very well. We know that each and every business is unique. This is why we’re opening up.
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We’re stating a new section in LiveChat Newsletter. Join us to build the LiveChat together!
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Customizing your LiveChat is now easier than ever. Let’s start with the Chat Widget!
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We’ve recently released brand new Chat Widget Tools. With these, you can create some genuinely charming chat experiences. For those of you who develop mobile apps, we also get a fresh bundle of Mobile Widget Tools.
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Not a technical person yourself? No worries! We’ve selected a range of LiveChat Experts, so you can lift off with your next customer success project with ease.
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To see other areas in which we got you covered, keep an eye on the LiveChat Marketplace. Also, check out the latest release: the Chat Widget Themes!
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