Visitor Log
Visitor Log helps you understand who is coming on to chat, what they're doing on your site, and lets you store notes for future reference.
The days of anonymous chats are gone
Whether you want to understand how many LiveChat Greetings your visitors have been shown, how many times they've chatted with you in the past or the number of times they've been on your site, Visitor Log is the perfect app for you. Giving you all this data and more.
With real-time visitor detail enrichment, the app allows you to rename a visitor inside the LiveChat platform so you can get full context on chatters each time they visit your site.
Say goodbye to anonymous chatters and hello to personalised experiences with Visitor Log.
Key Features
This app is embedded directly into your LiveChat account. So no downloads or extra installations required.
Benefits
- Deliver a VIP experience with personalised interactions
- Skip repetitive questions by having previous notes and details to hand
- Deliver a great customer experience via LiveChat
- Have useful information on hand
- Instantly identify visitors
- Make informed business decisions based on analytics
What's new
Changes:
- Migrates to using the /v2/token endpoint instead of /token