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Customer engagement
Types of Leads: Warm, Cold, and Everything in Between
There are two types of leads in this world — warm and cold — right? Wrong. Just like life isn't black and white, it's the same when it comes to lead generation. Sure, warm and cold are the fundamental division, but there's so much more to lead qualification. What are the... read more
All You Need to Know Before You Start Working With a Lead Generation Company
A sales pipeline full of quality leads is every business owner's dream. Once you have that, it feels almost as good as winning a lifetime supply of your favorite chocolate bar. But those supplies never really last a lifetime, do they? And you shouldn't take your lead supply for... read more
Connect with customers
LiveChat is a complete customer service platform that delights your customers and fuels your sales
Is Customer Orientation the Key to Business Success?
Have you noticed that the most successful brands seem to know practically everything about their customers? Just look at Amazon or Netflix — no one would ever accuse them of not being customer oriented. They put clients at the center of everything they do, which clearly pays... read more
Build Customer Relationships That Last With Our New Mailchimp Integration
Connecting with customers is easier than ever. With LiveChat, you can engage with visitors on your website, interact with buyers, and help customers right when they need you. The key to turning these interactions into lasting customer relationships is acting on all the... read more
The Only Playbook You Need to Maintain High Customer Engagement
The whole world is talking about the impact of customer experience on brand loyalty. But did you know that 65% of U.S. customers say that having a positive experience with a company is more impactful for them than advertising? On the flip side, as many as 32% of customers would... read more
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