Olga Rogacka
Editor in Chief, Success
About me
Editor in Chief of Success. I make sure the content we present on our platform is valuable for business professionals around the world. During my 6 years at LiveChat, I’ve gained experience in customer service, online business, and marketing. I mix that knowledge with a pinch of psychology (my secret ingredient) to write helpful articles for our readers.
I believe every successful business had some obstacles to overcome along the way. If you want to share yours, reach out to me! We can all learn from your story!
Outside of work, I’m a huge fan of weekend getaways. I’m in love with the Polish mountains where I can turn off my phone and enjoy the silence (I post pictures on Instagram afterward).
Favorite way of learning
Reading or listening to podcasts while making handwritten notes
Favorite saying
“If not me, who? If not now, when?”
My articles
Web marketers love to throw around fancy terms like "bounce rates," "click funnels," and "traffic patterns." Sure, they matter, but let's get down to what counts – closing the deal.
Think of your website as a blockbuster movie and the shopping cart checkout is the grand finale.... read more
Sell
12 min read
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Sep 22
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Ecommerce doesn’t have to be hard. Having an online store can cost you virtually nothing and put you in touch with customers worldwide.
While you still need a strong... read more
Sell
11 min read
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Sep 13
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There are things in life that when you put too much time into them, and there's no satisfying result, you should give up and move on to something else. Sales is not one... read more
Sell
11 min read
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Sep 01
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In sales, most people fail because they give up too quickly. Some people get discouraged by denials. Others lack the discipline to make follow–up calls. As a result,... read more
Connect
10 min read
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Aug 29
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Positive customer service phrases make customers feel like you're their friend who can solve their problems.
From the moment the chat begins to the moment it ends,... read more
Connect
11 min read
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Aug 17
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When getting customer service help, how often do you hear the phrase "Sorry for the inconvenience"? Does it make you feel better and more relaxed, or do you get even more... read more
Support
6 min read
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Jul 21
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You have a great product or service, an eye-catching website, and a growing customer base. Everything's going well, but one thing keeps you up at night - customer... read more
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