LiveChat for Customer Support
Customer support software that fuels good customer service for all business types — from B2B SaaS to travel agencies.
Free 14-day trial Easy setup 24/7 availability
Back up human interactions with the right dose of automation and technology. Streamline your customer support and get more time to focus on customer experience.
EngageSet up automated and interactive greetings based on users’ location, visited pages, and more.
Create groups, use automatic chat routing, and make teamwork easy with chat transfers.
LiveChat is an established software that had everything we were looking for in a chat software.Syed Balkhi, Co-Founder and CEO at OptinMonster
11 times
higher chance to convert
16 times
higher average session value
Get 14 days of LiveChat for free
Easy setup Robust reporting 24/7 availability
Respond
Personalize interactions with customers based on user profiles and behavior. Connect CRM and other tools to see additional data.
See what customers are typing in real-time. Create message templates to answer with just a single click. Handle multiple cases at once.
Add chatbots to quickly answer as many questions as possible, and transfer chats to live customer support when necessary.
Meet ChatBot
Nurture
Allow conversations to start at any time and across multiple channels. Reply when convenient.
Provide 24/7 customer support thanks to chatbots and asynchronous communication.
Directing the traffic to the website and to LiveChat helped GreenState tremendously in being able to serve all our member contacts.Sierra Woodall, Member Assistance Center Supervisor
Get 14 days of LiveChat for free
Easy setup Robust reporting 24/7 availability
ImproveOur SaaS app gives you all the data you need to monitor performance, engagement, and customer satisfaction.
Predict staffing needs based on when you get the most chats.
Use chat supervision and private mode to train new team members and work together on tough cases.
Messenger
Apple Messages
SMS
Website
Salesforce
Shopify
BigCommerce
ChatBot
SnapCall
Slack
LiveChat apps are packed with useful features, and they’re easy to set up and navigate. Turn on notifications and never miss a chance to connect with customers.
Let customers connect with your company via their favorite channels. Messenger, SMS, or Apple Messages, it’s all there. Easily handle all conversations from LiveChat.
Quick integration with 200+ tools. Connect LiveChat with your help desk software, sync data, and streamline your workflow. Create the ultimate customer-centric experience.
Free 14-day trial Easy setup Robust reporting
